You are the newly appointed chief of a midsize police agency (150 sworn officers, 40 non-sworn staff). You were hired from the outside due to concerns about the agency’s culture and its capacity to meet community needs successfully. Your first job- prepare an all staff email to introduce yourself, explain the kind of leader you hope to be, how you will work with all staff to build a strong departmental team, and what your first priority actions will be as you take over. The three critical objectives you need to achieve in this first message are 1) make clear that you understand the complexity of the work they do, 2) start the process of gaining their trust, and 3) motivate them to want to work with you.